PRIVACY POLICY
Mel’s Florida Insurance Agency
DBA Good Deal Insurance Agency
Introduction
Mel’s Florida Insurance Agency LLC DBA Good Deal Insurance Agency, INC is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.melsinsuranceagency.com, use our services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following types of personal information about you:
Identifiers: Name, address, email address, phone number, social security number, driver’s license number, and other similar identifiers.
Financial Information: Payment information, credit history, and billing details. Protected Classification Characteristics: Age, gender, marital status, and other demographic information.
Commercial Information: Information about your transactions with us, including policy coverage, premiums, and claims history.
Internet/Network Information: IP address, browsing history, and information regarding your interaction with our website.
Geolocation Data: Location-based information derived from your IP address or mobile device. Professional/Employment Information: Occupation and employer details, if applicable.
How We Use Your Information
We use the information we collect for the following purposes:
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Providing insurance products and services, including underwriting, quoting, and managing policies.
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Processing payments and transactions related to your insurance coverage.
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Communicating with you about your policy, claims, renewals, and other insurance-related matters.
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Improving our products and services, including conducting data analysis and research.
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Complying with legal and regulatory requirements, including reporting to regulatory authorities.
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Protecting against fraud, unauthorized transactions, and other liabilities.
Sharing Your Information
We may share your personal information with the following categories of third parties:
Service Providers: Companies and individuals who assist us in providing services or performing functions on our behalf.
Affiliates: Other companies within our corporate group for administrative and operational purposes.
Business Partners: Companies with whom we collaborate to offer insurance-related products and services.
Government Authorities: Law enforcement, regulatory agencies, or other government entities as required by law or to protect our legal interests.
Other Parties with Your Consent: With your explicit consent or at your direction, we may share your information with other third parties.
Your Choices and Rights
You have certain rights regarding your personal information under applicable law, including:
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The right to access and obtain a copy of your personal information.
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The right to request correction of any inaccurate or incomplete information.
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The right to request deletion of your personal information under certain circumstances.
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The right to opt-out of the sale of your personal information, if applicable.
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The right to request restrictions on how we use or disclose your information.
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The right to object to certain uses of your information, including for marketing purposes.
To exercise these rights or for any questions regarding your personal information, please contact us using the information provided in the “Contact Us” section below.
Data Security
We are committed to protecting the security of your personal information and use reasonable security measures to safeguard it. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Terms of service for SMS communication and Consent
By providing your phone number to Mel's Florida Insurance, you agree and acknowledge that Mel's Florida Insurance may send customer care, account notifications, and marketing text messages to your wireless phone number for insurance products and services, existing policy updates, claims, billing, quotes, discounts, marketing messages, and account notifications.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.
Below are examples:
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Example Messages
Customer Care Example:
Hi Sarah, this is Mel's Florida Insurance. We wanted to check in as we have heard you were recently involved in an auto accident. We are here to help with your claim. Reply STOP to opt out of SMS messaging.
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Account Notification Example:
Good morning Sarah, this is Mel's Florida Insurance. We are reaching out about an account notification regarding your policy renewal in 30 days. Reply STOP to opt out of SMS messaging.
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Marketing Example:
Hi Sarah, this is Mel's Florida Insurance. Thank you for trusting us with your homeowner's insurance. We noticed your auto insurance is not currently with us. One of the best ways to reduce costs is to bundle your home and auto insurance. Reply to this message if you would like to find out how much you can save. Reply STOP to opt out of SMS messaging.
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Standard Messaging Disclosures
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Message and data rates may apply
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Message Frequency: SMS frequency will be between 5-1000 messages daily company wide. Message frequency may vary depending on the type of communication.
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You can opt-out at any time by texting STOP.
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Reply START to opt in to receive text messages again.
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For assistance text HELP or visit our Privacy Policy and SMS terms and conditions.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, or if you would like to exercise your rights regarding your personal information, please contact us at:
Mel’s Florida Insurance Agency
United States, Florida